Most Frequently Asked Questions (FAQs)

1. Does my dog get time out of their kennel?

All pet guests get play time in the morning and in the afternoon in our spacious turf yards!

2. What vaccines are required?

We require that pets be up-to-date on their Bordetella, Distemper-Parvo, and Rabies vaccines. We do suggest the Canine Influenza vaccine as well as flea, tick, and heartworm prevention, but those are not required.

3. Can we drop off or pick up on holidays?

No, we are closed on the following holidays: New Year's Day, Easter, Mother's Day, Memorial Day, Father's Day, Independence Day, Labor Day, Thanksgiving and Christmas Day. We do close at NOON on Christmas Eve.

4. Do we provide dog food while boarding?

Yes. Although we prefer you to bring your pet's own food so there's no interruption in their diet, we can provide our house food for $5 per day. It's a nutrient packed chicken and rice based dry kibble.

5. If my dog eats wet food, can I bring that?

Yes, we would be more than happy to add your pet's wet food to their dry or solely feed your pet the wet food they prefer.

6. My dog is on medicine; can you give them that?

Yes, we have you covered! We can administer any medication necessary, from injections to pills. There is a $1.00 per dose per day charge for medication administered.

7. How big are your kennels?

We have 3 boarding space options:

Our "Blue Rooms" are best suited for our older, smaller dogs. The smaller accommodations are 3 ft by 8 ft, while our larger kennels are 5 ft by 8 ft.

Our In/Out kennels allow your dog to be inside and have access to a covered outside area that is 4 ft by 15 ft. The outdoor section is closed at bedtime, leaving them inside to be kept in a climate controlled environment!

8. My dog did not eat a lot while in boarding; is that normal?

Yes. Boarding for some animals can be stressful and can cause them to lose their appetite. We do everything we can to encourage them to eat. Our efforts may include adding wet food, warm water, or even peanut butter to their daily meals.

9. Do you accept dogs that are not spayed or neutered?

Yes. We group intact animals in certain play groups with that factor in mind.

10. What is your cleaning policy?

All kennels get cleaned and disinfected twice daily. While kennels are being cleaned, dogs are out and away from that area for exercise or playtime. All areas dogs come
into contact with are cleaned daily as well.

11. While my dog(s) are boarding, can they get groomed or given a bath/nail trim?

Of course! We can give your pup a full groom, neat and trim, or just a bath if you would like. Grooming starts at $55.00, and the price is based on your pet's size, coat condition, and the desired cut. A bath starts at $45.00, and the price is also based on your pet's size and coat condition. We also offer nail trims. A nail clip is $10.00, while dremeling is $15.00.

Baths include shampooing, conditioning, ear cleaning, and nail trim.
Groom and baths will be done on the day of your pet's scheduled pick-up. If your dog is receiving these services, we'll call you when your dog is ready.